portable ultrasound machine manufacturer- DAWEI

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Pre-sales Service

Pre-sales service is a key point to ensure that customers receive comprehensive support and guidance before purchasing our products.

1. The sales team will conduct an in-depth demand analysis with customers to gain an in-depth understanding of your equipment needs, budget constraints, and other conditions to ensure the most appropriate solution.

2. The technical team provides product demonstrations, including equipment performance and operating procedures, and answers relevant technical inquiries to help you better understand the equipment.

After-sales Service

After-sales service ensures that customers receive ongoing support after purchasing and using Dawei medical equipment. It enhances customer satisfaction and improves product reliability and service life.

Technical Support

The professional after-sales team responds to customer questions quickly and efficiently, answers problems encountered by customers during the operation of the equipment at any time, and ensures that the equipment is always in working condition.

User Training

We provide customers with comprehensive operation and maintenance training to ensure that customers can use the equipment proficiently and safely.

Software Updates

With the development of technology, we provide regular software updates to ensure the modernization of device functions and improve user experience.

Warranty

We provide comprehensive warranty services for all equipment. During the warranty period, any machine failure will be properly resolved.

What Service Dawei Can Offer?

OEM (original equipment manufacturer)

We provide customized OEM (Original Equipment Manufacturer) services to meet your unique product requirements and market positioning.

SKD (semi knocked-down)

We offer customized SKD services designed to meet our customers' product assembly and customization needs.

Our Advantages

Experienced Technical Team

can work with you to develop products that fit your needs.

Strength Production capabilities

can respond quickly to your needs.

Strict Quality Control

ensure that products meet high standards of quality requirements.

FAQ

Are you a factory or trading company?

Dawei (Jiangsu) Medical Co. Ltd. Is a professional manufacturer of the various ultrasound systems and patient monitor in China that is specialized in the development, manufacturer and distribution of high-quality medical products for more than 15 years. With an experienced team of well-educated and creative staff, a series of products are displaying in front of the respected customer.
Why should I choose the Dawei brand; what kind of advantages do you have?

We are a relatively young brand, but until today Dawei already gets into the top 10 scopes in China. And, all of our ultrasound quality and safety are ensured by CE and ISO 134585 from TUV SUD.

What’s more, we have already sale the product to over 180 countries, including also European countries. Every year also new products developed and improved continually.
What’s the warranty?

Our products are manufactured under the strict guidelines established by ISO 9001-2000 standards. All items come with 1-2 year warranty. We carry all of the full-coverage warranty services. And also, we here engineers team to provide online service in time, including after-sales consultant, conduct training and so on.
Does it have good image quality?

Great question. Yes, its image quality is comparable or better than most new mid-range ultrasound machines. The difference is the Dawei ultrasound offers more modalities and is more versatile than most ultrasound machines in its price range.

In addition, we have some procedures to ensure the quality before delivery, including incoming Material quality check, vibration high temperature, function outlook, standard packing and so on.
Can you participate tender business?

Yes, we have lots distributors in different countries won the tender business for some models.

We have CE certificates, and R&D team to adjust some parameters to help you to win tender business.

Telephone

+86-19025110071

Email

marketing01@daweimed.com

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Pre-sales Service