Dawei-Global Connections: Strengthening Our Presence in Vietnam, Laos, And South Africa

Navigating Global Challenges Through Direct Engagement

In an era of growing global economic headwinds, the medical device industry is inevitably facing pressure. As a Chinese medical device supplier with over 19 years of overseas experience, Dawei Medical believes that the best way to navigate uncertainty is not to retreat, but to deepen our connections with customers worldwide. This conviction is the core driving force behind our "Deepening Overseas Markets by 2025" plan, which officially launched in August of this year. Our regional managers and after-sales engineering teams have directly engaged in the market, traveling to Vietnam, Laos, and South Africa to demonstrate Dawei Medical's commitment to better serve our customers' evolving needs at the source.

How are the products of Dawei Medical in Vietnam, Laos, and South Africa?

Dawei Medical's focus on these three markets has yielded significant results and provided valuable market insights. The brand awareness and product trust we've built, working with trusted distributor partners, are the cornerstone of Dawei Medical's continued global sales growth for ultrasound diagnostic systems.

In Vietnam, a rapidly modernizing healthcare industry, our business, despite a relatively late start, is steadily growing. We successfully install lots of ultrasound systems annually in numerous hospitals and clinics. We are focused on providing reliable and accessible solutions. Through partnerships with several distributors, we are actively participating in a market that is poised for stable growth in the coming years.

In Laos, an emerging market in urgent need of improved healthcare access, we supplied so many various ultrasound systems, covering B/W ultrasound scanners DW-750 and DW-580; 4D ultrasound machines DW-T30,  DW-P30 and DW-T50; and also the basic color ultrasound equipment DW-L3i and DW-F3i,  to the region in 2024. And most importantly, Dawei Medical's products have always received wide acclaim from customers and distributors in the market of the Laos, and they highly recognize our services.  This is also an important reason why our sales in Laos can increase by about 20% every year. This figure reinforce the rationale for Dawei Medical's decision to select Laos as the first stop on this market deepening plan.

South Africa is a strategic and established medical technology hub in sub-Saharan Africa. Here, we achieved annual sales of $400,000 in 2024, with nearly 500 Dawei ultrasound and ECG systems in operation in both private and public healthcare facilities. Our network of specialized distributors enables us to effectively serve this complex market, which boasts the continent's largest healthcare industry and a constant demand for upgraded medical infrastructure.

What We did during this long-term business trip in Vietnam, Laos, and South Africa?

This long-term business trip to Vietnam, Laos, and South Africa consisted of a series of intensive, professional, and in-depth communication and training sessions, delving deeply into the daily operations of our partners and the practical needs of our users.

Technical Training

Our after-sales engineering team provided basic product operation training, as well as guidance on optimizing image quality for specific clinical applications (such as obstetrics and abdominal scanning). Training on maintenance procedures was also crucial, enabling local technicians to perform basic troubleshooting. This was a two-way communication process, allowing our team to understand the unique local usage habits and environmental factors that impact the equipment.

Gathering Product Feedback

Nothing can replace seeing our products in action. We visited local hospitals and clinics, not only demonstrating features but also consulting clinicians about their experiences and suggestions for improvements, which allowed us to gain insight into user perspectives, such as their desire for AI functionality and the need for ease of use and intelligent operation in high-volume departments. This direct feedback was fully conveyed to our product R&D department.

Distributor Visits

Facing market challenges head-on is essential for Dawei Medical to expand into a broader market. Our experienced regional managers visited some local distributors to understand the challenges they face in the local market and analyze the local competitive landscape and pricing environment. Together, we developed specific marketing strategies for the next phase, ensuring seamless collaboration with our partners for a mutually beneficial outcome.

Throughout the trip, we actively demonstrated Dawei Medical's emphasis on quality and service, proving to customers around the world that Dawei Medical is not just an equipment supplier, but also a reliable long-term partner committed to promoting the development of medical and health care in these regions.

Conclusion

This trip to Vietnam, Laos, and South Africa was more than just a business trip; it was a powerful affirmation of our partnership. The insights we gathered and the relationships we strengthened are invaluable assets that will directly shape our strategy in these markets. Dawei Medical is committed to being more than just a supplier; we are committed to being your mutually beneficial partner. This isn't the end, but the beginning of a new chapter of deepening collaboration. We look forward to building on this foundation and achieving new heights together.